1. Introduction

Investment Haven Ltd (“Company,” “we,” “our,” or “us”), trading as Prop Trading Sphere, respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you use:

• Our website
• Educational services
• Discord community
• Subscription services
• Digital products
• Email communications
• Trading education platforms

2. Company Information

Investment Haven Ltd
PROVEN House, Rodney Bay Marina,
Gros Islet Highway,
P.O. Box RB 2385,
Gros-Islet, Saint Lucia
IBC Number: 2026-00122

Our Website address: https://proptradingsphere.com/  |  Contact Email: support[at]proptradingsphere.com

3. Information We Collect

We may collect:

• Full name
• Email address
• Billing information
• IP address
• Device/browser information
• Discord username
• Usage analytics
• Subscription history
• Customer support communications

We do not intentionally collect sensitive financial information beyond what is required for payment processing.

4. How We Use Your Information

Your information may be used to:

• Provide access to services
• Process subscriptions and payments
• Send educational communications
• Improve platform functionality
• Respond to support requests
• Prevent fraud and abuse
• Maintain community safety
• Comply with legal obligations

5. Payment Processing

Payments may be processed through secure third-party providers such as Stripe or other payment gateways.
We do not directly store full payment card information on our servers.

6. Marketing Communications

By subscribing or creating an account, you may receive:

• Educational emails
• Product updates
• Market commentary
• Promotional communications

You may unsubscribe at any time using the unsubscribe link provided in emails.

7. Data Sharing

We do not sell personal information. We may share limited data with:

• Payment processors
• Email service providers
• Analytics providers
• Hosting services

8. Data Retention

We retain information only as long as reasonably necessary for:

• Operational purposes
• Legal obligations
• Security and fraud prevention
• Accounting requirements

9. User Rights

Depending on your jurisdiction, you may have rights to:

• Access your data
• Correct inaccuracies
• Request deletion
• Withdraw consent
• Object to processing
• Request portability

Requests may be submitted through our support contact support[at]proptradingsphere.com

10. Security

We implement commercially reasonable security measures to protect personal information.
However, no internet-based service can be guaranteed completely secure.

11. Third-Party Services

Our services may link to third-party platforms including:

• Discord
• Stripe
• TradingView
• YouTube
• Social media providers

We are not responsible for third-party privacy practices.

12. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Continued use of the services constitutes acceptance of updated terms.

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Cookie Policy

1. Use of Cookies

Prop Trading Sphere uses cookies and similar technologies to improve user experience, analyze traffic, and maintain platform functionality.

2. Types of Cookies Used

Essential Cookies
Required for:
• Login sessions
• Security
• Platform operation

Analytics Cookies
Used to:
• Measure website traffic
• Improve performance
• Understand user behavior

Functional Cookies
Used to:
• Remember preferences
• Store settings
• Improve usability

Marketing Cookies
May be used for:
• Advertising
• Retargeting
• Promotional analytics

3. Managing Cookies

Users may:
• Disable cookies through browser settings
• Reject non-essential cookies
• Withdraw consent through cookie preferences

Disabling cookies may impact website functionality.

4. Third-Party Cookies

Third-party services such as analytics providers or embedded content may place cookies on your device.

5. Consent

By continuing to use our website, you consent to the use of cookies in accordance with this Cookie Policy