1. Digital Services

Prop Trading Sphere provides:

• Educational subscriptions
• Trading education programs
• Community memberships
• Portfolio access for educational purposes
• Digital learning materials
• Mentorship access
• Analytical tools
• All products and services are delivered digitally.

2. Subscription Billing

Subscriptions may be billed:

• Weekly
• Monthly
• Quarterly
• Annually
• Depending on the selected plan. By subscribing, you authorize recurring billing until cancelled.

3. Cancellation Policy

Subscription Cancellation Procedure

Subscriptions may be cancelled at any time before the next billing cycle through your account settings or official support channels. Cancellation prevents future renewals but does not retroactively refund previously processed payments.

How to Cancel

Subscriptions may be cancelled by:

• Accessing the account billing or subscription settings within the platform; or
• Contacting official Prop Trading Sphere support through the designated support channel or email address provided on the website.

Cancellation requests should be submitted before the renewal date to prevent the next scheduled payment from being processed.

Effect of Cancellation

Upon cancellation:

• Your subscription will remain active until the end of the current billing period.
• No further recurring payments will be charged after the active subscription term expires.
• Access to premium content, communities, educational tools, dashboards, or member-only services may be removed once the subscription period ends.

Failed Cancellation Responsibility

Users are responsible for ensuring cancellation is completed successfully before the renewal date. Failure to cancel before renewal may result in automatic processing of the next subscription payment in accordance with the agreed billing cycle.

Third-Party Billing Platforms or payment processors.

If a subscription was purchased through a third-party platform or payment processor, cancellation may also need to be completed through that provider’s billing system.

4. Refund Eligibility

Due to the digital and instantly accessible nature of our services, refunds are generally not provided once access has been granted.
Refunds may only be considered in limited circumstances including:

• Duplicate payments
• Billing errors

5. Non-Refundable Situations

Refunds will generally not be issued for:

• Change of mind
• Lack of trading success
• Failure to complete courses
• Prop firm challenge failures
• Dissatisfaction based on market outcomes
• Inactivity or non-use
• Subscription renewals where cancellation was not completed in time.

Website Availability & Service Interruptions

Prop Trading Sphere and its related services are provided on an “as available” and “as is” basis. While we make commercially reasonable efforts to maintain uninterrupted access to the website, educational portal, dashboards, Discord communities, subscriptions, and digital services, we do not guarantee continuous availability at all times.

Services may become temporarily unavailable due to:

• Scheduled maintenance
• Server outages
• Software updates
• Security incidents
• Third-party provider failures
• Internet disruptions
• Force majeure events
• Technical errors beyond our control

We reserve the right to:

• Modify, suspend, or discontinue any part of the platform
• Restrict access for maintenance or security purposes
• Update or remove features without prior notice

We shall not be held liable for:

• Temporary downtime
• Data interruptions
• Delayed access
• Lost profits
• Missed trading opportunities
• Service unavailability
• Community platform outages

Users acknowledge that online educational services and digital platforms may occasionally experience technical interruptions.

6. Chargebacks & Payment Disputes

Users agree to contact support before initiating chargebacks or payment disputes.

Fraudulent or abusive chargebacks may result in:

• Immediate account suspension
• Permanent removal from services
• Restriction from future access

7. Promotional Offers

Discounted, promotional, or limited-time offers may carry separate refund conditions.

8. Account Termination

We reserve the right to suspend or terminate accounts for:

• Abuse
• Fraud
• Policy violations
• Unauthorized sharing of content
• Community misconduct
• Termination due to violations may result in loss of access without refund.

9. Contact

Investment Haven Ltd
PROVEN House, Rodney Bay Marina,
Gros Islet Highway,
P.O. Box RB 2385,
Gros-Islet, Saint Lucia
Our Website address: https://proptradingsphere.com/ | Contact Email: support[at]proptradingsphere.com